User Agreement

Effective Date: March 1, 2026

PLEASE READ THIS USER AGREEMENT CAREFULLY AS TERMS AND CONDITIONS MAY HAVE CHANGED SINCE LAST VISITING THIS WEBSITE.

THIS USER SERVICE AGREEMENT (“Agreement”) is made between Energy Enablement, LLC a Pennsylvania limited liability company dba Energy PriceBook (“Energy PriceBook”), and User, wherein (“User”) shall mean any entity who: (i) accesses Energy PriceBook’s interactive online and communication sites, software, databases, apps, products, algorithms, inputs, calculations, outputs, data, reports, and/or services (“Service(s)”) through either non-paying, free use or paid subscriptions, (ii) accepts Agreement and other applicable terms of use, and (iii) completes the registration process to create and maintain an account for the Service.  Energy PriceBook and User are individually referred to herein as “Party,” and collectively referred to as “Parties.” 

User’s access and use of the Service is also subject to Energy PriceBook’s Privacy Policy and Cookie Policy.  The terms of this Agreement, Privacy Policy and Cookie Policy shall collectively mean and be referred to as the “Terms of Use,” which can be accessed and printed from the site’s Terms of Use section. 

BY CLICKING THE ACCEPT BUTTON OR ACCESSING, USING, OR INSTALLING ANY PART OF THE SERVICE, USER EXPRESSLY AGREES TO AND CONSENTS TO BE BOUND BY ALL OF THE TERMS OF: (I) THIS AGREEMENT, (II) ENERGY PRICEBOOK’S PRIVACY POLICY, AND (III) ENERGY PRICEBOOK’S COOKIE POLICY.

IF USER DOES NOT AGREE TO ALL OF THE TERMS OF USE, ENERGY PRICEBOOK WILL CANCEL AND/OR HALT USER’S ACCESS TO THE SERVICE.  AFTER WHICH, USER MAY NOT ACCESS, USE OR INSTALL ANY PART OF THE SERVICE. 

 

1. License and Limitations 

a. User License. User’s access to the Service is licensed and not sold in that Energy PriceBook grants User a license to access the Service, but all ownership of the Service and ownership of any copies of the Service shall remain with Energy PriceBook. Subject to the terms and limitations set forth in this Agreement, Energy PriceBook agrees to provide User with a personal, non-transferable, and non-exclusive, license enabling User to access and use the Service. The Service is proprietary to Energy PriceBook and is protected by intellectual property laws and international intellectual property treaties. Energy PriceBook reserves all its intellectual property rights in the Service. Using the Service does not give User any ownership in the Service or the non-User content or information made available through the Service. 

b. Trademarks/Logos. Trademarks and/or logos used in connection with the Service are the property of their respective owners who own all right, title and interests in such trademarks and/or logos. Energy PriceBook trademarks, service marks, graphics, and/or logos are trademarks or registered trademarks of Energy PriceBook.  By User providing Energy PriceBook with User’s trademark and/or logo (“User Logo”), User authorizes Energy PriceBook to use User Logo for the sole purpose of displaying and transmitting User Logo in content that is provided by the Service.  Energy PriceBook shall not depict User Logo in any manner or in any materials that would tend to denigrate, disparage, tarnish, present in a false light or otherwise reflect negatively on User Logo, the User or any of its affiliates, or any of the User’s products or services. 

c. Use Restrictions.  User shall not copy, decompile, reverse-engineer, disassemble, or otherwise attempt to derive the source code for the Service.  User shall not modify the source code of Service or create any derivative work of the source code of the Service. User shall not reproduce any part of the software, databases, apps, products, or algorithms of the Service (“Service Infrastructure”), create any tables or reports relating to the Service Infrastructure, or alter any files or libraries in any portion of the Service Infrastructure.  User shall not use any part of the Service in a business or activity of copying, (re)creating, (re)selling, (re)publishing, (re)circulating, and/or (re)distributing information similar to the Service, including the business or activity of pricing platforms, price reporting agencies and/or pricing data management systems.  Furthermore, User shall not use and/or integrate any part of the Service, including but not limited to the data or database portion of the Service, with any other pricing platform, price reporting and/or pricing data management systems.  Unless otherwise permitted in this Agreement, User shall not copy, (re)create, (re)use, (re)sell, (re)publish, (re)circulate, and/or (re)distribute any part of the Service, including but not limited to posting or publishing any part of the Service via a “Mass Communication,” wherein “Mass Communication” includes the internet, social/streaming media, email, online forums/chats, advertising, written publications, electronic publications, spoken publications, and mobile apps.

Subject to the foregoing, only persons registered for the User (“Registered Users”) shall be permitted to access and receive “Service Outputs” – and no other part of the Service, wherein “Service Outputs” shall include graphical and/or tabular images, entered inputs, calculated outputs, data and/or reports.  Only Registered Users shall be permitted limited redistribution of Service Outputs – and no other part of the Service - to other User employees, owners, and contractors, provided that such recipients need and will solely use the information to perform their job responsibilities in service to the User.   The Registered Users shall be permitted limited redistribution of Service Outputs or portions thereof – and no other part of the Service, wherein the redistribution shall be limited to User’s employees, owners, contractors, students and/or existing or prospective customers who are not in a business or activity of copying, (re)creating, (re)using, (re)selling, (re)publishing, (re)circulating, or (re)distributing information similar to the Service.  If the redistribution includes posting or publishing Service Outputs via a Mass Communication, User and/or Registered Users must cite Energy PriceBook as the source of such information.  For avoidance of doubt, no one shall be permitted to access or receive Service Outputs and/or any part of the Service - unless otherwise specified in Section 1.c, and no one shall be permitted to redistribute Service Outputs and/or any part of the Service to any entity - unless otherwise specified in Section 1.c.

d. Accessibility. User agrees that from time to time the Service may be inaccessible or inoperable for any reason, including, without limitation: (i) equipment malfunctions; (ii) periodic maintenance procedures or repairs which Energy PriceBook may undertake from time to time; or (iii) causes beyond the control of Energy PriceBook, which may or may not be reasonably foreseeable by Energy PriceBook. Energy PriceBook is not a storage service; therefore, User agrees that Energy PriceBook has no obligation to store, maintain or provide User a copy of any content or information that User provides, except to the extent required under this Agreement or by applicable law.

e. Equipment. User shall be solely responsible for providing, maintaining, and ensuring: (i) compatibility with the Service, (ii) all hardware, (iii) software, and (iv) electrical and other physical requirements for User’s use of the Service, including, without limitation, telecommunications and internet access connections and links, web browsers or other equipment, programs and services required to access and use the Service.

 

2. Security, Confidentiality and Data/Information

a. Security. Energy PriceBook shall use commercially reasonable security and encryption methods to protect User’s data and information in transit and in storage. User shall be responsible for the management and confidentiality of its Registered User’s password, Registered User’s use of the Service and incurred charges.  If the Service was purchased by another party for a Registered User, the paying party has the right to control Registered User’s access to the Service and get reports on the Registered User’s use of the Service.

b. Confidentiality. Unless User provides prior consent, Energy PriceBook shall not transmit, disclose or publish any information about: User, Registered Users, User’s Service Outputs or any data associated with User’s Service account, including User’s locations, customers, prospective customers, and User’s use of the Service. 

1)    Definition and Exclusions. “Confidential Information” shall mean any and all nonpublic information of or concerning a Party obtained by the other Party, that a Party to this Agreement designates as being confidential to the Party that receives such information or which, due to the nature of the information disclosed or the circumstances surrounding disclosure, ought to be treated as confidential by the receiving party, in any form, format or media, including information obtained from oral or other transitory means, unless expressly and specifically indicated at the time of disclosure to be non-confidential. Confidential Information shall include but is not limited to: (a) patentable subject matter and patent applications; (b) trade secrets; (c) the terms of any agreement between the Parties (including without limitation this Agreement), except to the extent otherwise stated in such agreement; (d) any information that is marked confidential, restricted, proprietary, or with a similar designation; and (e) proprietary information such as IP addressing data, routing protocols and tables, router configuration syntax, specifications, processes, methods, ideas, techniques, drawings, pricing, strategy, works of authorship, inventions, know-how, software, algorithms and formulae related to the current, future, and proposed products and services of each of the Parties, including without limitation information concerning research, development, financials, procurement, customer lists and associated data, investors, employees, third party relationships, forecasts and marketing plans. Notwithstanding the foregoing, Confidential Information shall exclude information that: (i) was lawfully in the public domain at the time of disclosure; (ii) lawfully becomes part of the public domain after disclosure through no fault of the recipient Party; (iii) was already in the recipient Party’s possession free of any confidentiality obligation at the time of disclosure; (iv) was received after disclosure to the recipient Party from a third party who had a lawful right to disclose such information without any obligation to restrict its further use or disclosure; or (v) was developed by employees or agents of the recipient Party independently of and without exposure to any Confidential Information of the other Party. All Confidential Information is provided “as is.” Each Party makes no warranties, express, implied or otherwise, regarding the accuracy, completeness or performance of its Confidential Information. 

2)    Nature of Obligation and Limited Right to Use. Except as otherwise approved in writing, each Party shall: (a) hold and maintain the other Party’s Confidential Information in strict confidence, exercising no less than reasonable care; (b) not disclose such Confidential Information to any third party; and (c) use the Confidential Information for no purpose other than evaluating or pursuing a business relationship with the other Party. Each Party shall immediately notify the other upon discovery of any loss or unauthorized disclosure of the Confidential Information of the other Party. Confidential Information may not be reproduced in any form except as required to accomplish the intent of this Agreement. Any reproduction of any Confidential Information shall remain the property of the disclosing Party and shall contain any and all confidential or proprietary notices or legends which appear on the original. Nothing herein shall be construed as granting any property, license or use rights to any Confidential Information. Neither Party shall communicate any information to the other in violation of the communicating Party's confidentiality obligations to a third party, and neither Party shall knowingly communicate any information to the other in violation of the proprietary rights of any third party. Notwithstanding the above, a Party may disclose Confidential Information as required in response to any valid court or governmental order or process, provided that the recipient provides prompt, prior written notice of such disclosure request and cooperates in any attempt to quash or avoid such notice or process. Each Party shall only permit access to Confidential Information of the other Party to those of its employees or authorized representatives having a need to know and who have signed confidentiality agreements or are otherwise bound by confidentiality obligations at least as restrictive as those contained herein.

c. Management and Ownership of Data and Information. Subject to the foregoing limitations defined in Section 2b, Parties agrees that:

1)    Energy PriceBook shall have the right to: (i) collect and store data and information relating to the User, including information, data, and content that User provides through the Service, (ii) process and compile this User data and information into reports, and/or (iii) provide and publish User information and data in aggregate form to third parties; provided that no data or information is identifiable to User or User’s existing or prospective locations or customers.
2)    User has no expectation of privacy with respect to the Internet generally.  To maintain security and prevent unauthorized use, User agrees that User’s IP address may be transmitted and recorded with each interaction that User has with the Service.
3)    If content includes User personal data, such data is subject to Energy PriceBook’s Privacy Policy.
4)    By User submitting suggestions or other feedback regarding the Service to Energy PriceBook, Energy PriceBook has the right to use and share such feedback for any purpose without compensation to User; provided that no User data or information is identifiable to User or User’s existing or prospective locations or customers.
5)    User owns all its submitted data, content, feedback, and personal information that User provides to Energy PriceBook.
6)    User shall only provide data, information, and content that User has the right to use or share and that does not violate the law nor anyone’s rights (including intellectual property rights), and that User’s profile and account information will be truthful. Energy PriceBook may be required by law to remove certain information or content in certain countries.
7)    User grants to Energy PriceBook the following non-exclusive, perpetual license: A worldwide, transferable, sublicensable, and perpetual right to access, use, copy, track, modify, distribute, publish, sell, lease, rent, and process information, data, and content that User provides through the Service, without any further notice and/or compensation to User or others; provided that no User data or information is identifiable to User or User’s existing or prospective locations or customers.
8)    At the request of User within 30 days of termination of this Agreement, Energy PriceBook shall remove User data or information that is identifiable to User or User’s existing or prospective locations or customers.

 

3. Non-Compete

During the term of this Agreement and for four (4) years thereafter, Energy PriceBook shall not engage in “Energy Broker Services,” wherein “Energy Broker Services” shall mean directly brokering electricity or natural gas between: (i) suppliers and (ii) title-holding and/or end consumer buyers.  For avoidance of doubt, “Energy Broker Services” shall not include any business that sells software similar to the Service and corresponding support services.

4. Fees 

a. Payment. If User purchases any paid Service (e.g., subscriptions), User’s payment method (e.g., credit card) shall be automatically charged upon commencement of the Service and automatically charged thereafter with each successive subscription period.  Energy PriceBook may store and continue billing User’s payment method (e.g., credit card) even after payment method has expired to avoid interruptions in User’s Service.  To avoid future charges, User must cancel before the next subscription period.  Charges shall include all fees and Taxes (defined herein below) applicable to each subscription period. Energy PriceBook expressly reserves the right to change fees at any time, upon notice to User.  Other payment terms and methods may also be implemented as mutually agreed to by User and Energy PriceBook.

b. Collection and Taxes. All fees, Taxes and other charges shall be billed to User’s payment method (e.g., credit card) at the current international currency conversion rate. User shall be responsible for and shall pay Energy PriceBook all currency conversion charges, sales, use, value-added, personal property or other tax, duty, or levy of any kind, including interest and penalties thereon (collectively "Taxes"), whether imposed now or hereafter by any governmental entity. Energy PriceBook may calculate Taxes payable based on the User’s billing information provided at the time of purchase.  User shall promptly pay Energy PriceBook in the event of any refusal of User’s payment method to pay any amount to Energy PriceBook for any reason. User agrees to pay interest at the rate of 1.5% per month on any outstanding balance, together with costs of collection, including attorney's fees and costs. In the event User fails to pay any of the above-mentioned fees and Taxes, Energy PriceBook may immediately suspend or terminate this Agreement and User’s access to the Service.

 

5. User Representations and Agreement

User represents and warrants to Energy PriceBook that: (a) User is over the age of eighteen (18) and has the power and authority to enter into and perform User’s obligations under this Agreement; (b) User is authorized to provide Energy PriceBook with property (e.g., logos) and/or information used in connection with the Service and all information provided by User is truthful, accurate and complete; (c) User is the authorized signatory of the payment method provided to Energy PriceBook to pay fees and Taxes; (d) User shall comply with all terms and conditions of the Terms of Use, including, without limitation, the provisions set forth in Section 6 of this Agreement; and (e) User has provided and will provide accurate and complete registration information, including, without limitation, User’s legal name, address and telephone number.  User also agrees to keep User information up to date. In addition, User agrees to solely utilize the Service as ancillary information and shall not consider information provided by the Service as a guarantee of future market performance or financial return. Subject to the rights and responsibilities defined herein, User agrees that Energy PriceBook shall not have any liability for the information provided by the Service.

 

6. Prohibited Activity 

User is solely responsible for any and all acts and omissions that occur under User’s account or password, and User agrees not to engage in unacceptable use of the Service, which includes, without limitation, use of the Service to: (a) disseminate, store or transmit unsolicited messages, chain letters or unsolicited commercial email; (b) disseminate or transmit material that, to a reasonable person may be abusive, obscene, pornographic, defamatory, harassing, grossly offensive, vulgar, threatening or malicious; (c) disseminate, store or transmit files, graphics, software or other material that actually or potentially infringes the copyright, trademark, patent, trade secret or other intellectual property right of any person; (d) create a false identity or to otherwise attempt to mislead any person as to the identity or origin of any communication; (e) export, re-export or permit downloading of any message or content in violation of any export or import law, regulation or restriction of the United States and its agencies or authorities, or without all required approvals, licenses or exemptions; (f) interfere, disrupt or attempt to gain unauthorized access to other accounts on the Service or any other computer network; (g) disseminate, store or transmit viruses, trojan horses or any other malicious code or program; or (h) engage in any other activity deemed by Energy PriceBook to be in conflict with the spirit or intent of the Terms of Use. 

 

7. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USE OF THE SERVICE IS AT USER’S SOLE RISK. ENERGY PRICEBOOK DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR FREE, NOR DOES ENERGY PRICEBOOK MAKE ANY WARRANTY AS TO ANY RESULTS THAT MAY BE OBTAINED BY USE OF THE SERVICE. ENERGY PRICEBOOK MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, IN RELATION TO THE SERVICE. 

 

8. Limitation of Liability 

UNDER NO CIRCUMSTANCES SHALL ENERGY PRICEBOOK BE LIABLE TO USER OR ANY OTHER PERSON FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNITIVE DAMAGES FOR ANY MATTER ARISING FROM OR RELATING TO THE TERMS OF USE, THE SERVICE OR THE INTERNET GENERALLY, INCLUDING, WITHOUT LIMITATION, USER’S USE OR INABILITY TO USE THE SERVICE, ANY CHANGES TO OR INACCESSIBILITY OF THE SERVICE, DELAY, FAILURE, UNAUTHORIZED ACCESS TO OR ALTERATION OF ANY TRANSMISSION OR DATA, ANY MATERIAL OR DATA SENT OR RECEIVED OR NOT SENT OR RECEIVED, ANY TRANSACTION OR AGREEMENT ENTERED INTO THROUGH THE SERVICE, OR ANY DATA OR MATERIAL FROM A THIRD PERSON ACCESSED ON OR THROUGH THE SERVICE, WHETHER SUCH LIABILITY IS ASSERTED ON THE BASIS OF CONTRACT, TORT OR OTHERWISE. IN NO EVENT SHALL ENERGY PRICEBOOK’S TOTAL LIABILITY FOR DIRECT DAMAGES EXCEED THE TOTAL FEES PAID BY USER TO ENERGY PRICEBOOK HEREUNDER. SOME STATES PROHIBIT THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, THUS THIS LIMITATION OF LIABILITY MAY NOT APPLY TO USER. IF USER IS DISSATISFIED WITH THE SERVICE, USER’S SOLE AND EXCLUSIVE REMEDY SHALL BE FOR USER TO DISCONTINUE USE OF THE SERVICE AND TERMINATE THIS AGREEMENT IN ACCORDANCE WITH THE TERMS HEREIN. 

 

9. Indemnification 

User agrees to indemnify, hold harmless and defend Energy PriceBook, its shareholders, directors, officers, employees and agents from and against any action, cause, claim, damage, debt, demand or liability, including reasonable costs and attorney’s fees, asserted by any person, arising out of or relating to: (a) the Terms of Use; (b) User’s use of the Service, including any data or work transmitted or received by User; and (c) any unacceptable use of the Service, including, without limitation, any statement, data or content made, transmitted or republished by User which is prohibited as defined in the Terms of Use. 

 

10. Termination 

This Agreement is effective upon User’s acceptance and shall continue in full force until terminated. Either Party may terminate this Agreement at any time with notice to the other.  Energy PriceBook reserves the right, in its sole discretion and without notice, at any time and for any reason, to: (a) remove or disable access to all or any portion of the Service and (b) suspend User’s access to or use of all or any portion of the Service. The following shall survive termination: (i) Sections 2, 3, 7, 8, 9, and 11 of this Agreement; (ii) other users’ rights to further re-share content and information User shared through the Service to the extent copied or re-shared prior to termination; and (iii) any amounts owed by either Party prior to termination remain owed after termination.  

11. Miscellaneous 

a. Independent Contractors. The Parties and their respective personnel are and shall be independent contractors and neither Party by virtue of this Agreement shall have any right, power, or authority to act or create any obligation, express or implied, on behalf of the other Party. 

b. Complete Understanding. The Agreement constitutes the complete and exclusive understandings and agreement of the Parties and supersedes all prior understandings and agreements, whether written or oral, with respect to the subject matter hereof.  

c. Amendment. Energy PriceBook shall have the right, at any time and without notice, to modify the Terms of Use, simply by presenting such amended terms to User. User’s access to or use of the Service after the date such amended terms are presented to User shall be deemed to constitute acceptance of such amended terms. If User does not agree to the amended terms, User shall stop using the Service.

d. Dispute Resolution. This Agreement or any other Terms of Use and any claims, whether in contract, tort or otherwise, arising from this Agreement or other Terms of Use shall be governed by and interpreted in accordance with the laws of the Commonwealth of Pennsylvania, without giving effect to principles of conflicts of law. The Parties agree that the state and federal courts sitting in Pittsburgh, Pennsylvania, USA, shall have proper and exclusive jurisdiction and venue for any proceedings arising from this Agreement or any other Terms of Use.

e. Captions. The captions contained in this Agreement are for convenience only, shall not be deemed to be a part of this Agreement and shall not be referred to in connection with the construction or interpretation of this Agreement.

f. Definitions. As used in this Agreement, unless the context otherwise requires: (a) “Include,” “includes,” and “including” are deemed to be followed by “without limitation,” whether or not they are in fact followed by such words or words of like import; and (b) unless the context clearly indicates otherwise, any term defined or used in the singular shall include the plural of such term, any term defined or used in the plural shall include the singular of such term. Any reference to the word “day(s),” “week(s),” or “month(s)” herein shall mean calendar day(s), calendar week(s) and calendar month(s), including weekends and federal holidays.
  
g. Enforcement. If any provision of this Agreement or any other Terms of Use is held by a court of competent jurisdiction to be contrary to law, then the remaining provisions of this Agreement or other Terms of Use will remain in full force and effect.

h. Waiver. No failure or delay by Energy PriceBook in exercising any right, power or privilege under this Agreement or any other Terms of Use will operate as a waiver thereof.  The waiver by Energy PriceBook of a breach of any provision of this Agreement or other Terms of Use will not operate or be construed as a waiver of any other or subsequent breach.

i. Assignability.  Neither Party may assign this Agreement, in whole or in part, to any third party without the prior written consent of the other Party; provided however, either Party may, without the other Party’s prior written consent, assign this Agreement to a successor in interest to the entire business or assets of the assigning party or to a majority-owned subsidiary - provided that the succeeding party in interest expressly assumes the relevant and corresponding obligations of this Agreement and amendments thereto – including security, confidentiality and non-compete provisions.

j. Irreparable Harm. Each Party acknowledges that breach of this Agreement will cause irreparable harm to the other and hereby agrees that the other Party shall be entitled to seek injunctive relief under this Agreement for such breach or threatened breach, as well as such further relief as may be granted by a court of competent jurisdiction. The Party who has breached or threatened breach of this Agreement may not raise any defense based on adequate remedy at law.

k. Notices. User agrees that all notices, legal service, requests, or other communications to Energy PriceBook will be in writing delivered by confirmed courier, or mailed by certified or registered mail, postage prepaid, return receipt requested, at the following address: Energy Enablement LLC dba Energy PriceBook, Foster Plaza 5, 651 Holiday Drive, Suite 400, Pittsburgh PA, 15220.  Parties agree that all notices, legal service, requests, or other communication to User will be in writing: (i) through the Service, or (ii) sent via at least one method included in User’s contact information (e.g., email address, physical address).